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Miscellaneous => Discussions => Topic started by: gb on July 14, 2014, 11:48:57 PM

Title: not receiving email notifications from forum
Post by: gb on July 14, 2014, 11:48:57 PM
Hi guys

Wasnt sure where to post this. I stopped recieving notification from the forum.

Can any admins help?

Cheers
Title: Re: not receiving email notifications from forum
Post by: El Chiguete on July 15, 2014, 06:40:31 AM
It has never worked for me.
Title: Re: not receiving email notifications from forum
Post by: rnolan on July 15, 2014, 08:02:22 AM
Hy Dante, they (email notifications) come and go for we also ? are they getting caught in in a spam trap ?
I just click on show new replies (to mine and unread posts..)
Title: Re: not receiving email notifications from forum
Post by: Satch on July 15, 2014, 07:03:25 PM
Same here no notifications at all.
Title: Re: not receiving email notifications from forum
Post by: Dante on July 16, 2014, 11:55:21 AM
Hmmmm....I'll have to look into this, as I'm the ONLY administrator (so far)

Are you talking about email notifications that are set in your Profile? Like, notifying you when someone replies to your post?

lemme know

Dante


PS. This is my first forum ever...if anyone has experience with these things, feel free to chime in & I'll make you an admin to help out
Title: Re: not receiving email notifications from forum
Post by: El Chiguete on July 16, 2014, 02:59:51 PM
Yeha, I've never gotten an email when someone replays to a thread that I've made, and I'm preatty sure at the beggining I made sure I hit the option so that happend, now I don't hit it because it never worked for me.
Title: Re: not receiving email notifications from forum
Post by: gb on July 16, 2014, 10:56:33 PM
Notifications that somrone replied to a thread or even that a pm has been sent to me.

It was working before. Im currently logged in permanently with my phone cause I cant remember my pw to log in to a pc. I Irequest a pw reset but I dont get an email at all. So if I lose my phone im screwed!! Lol.
Title: Re: not receiving email notifications from forum
Post by: MarshallJMP on July 17, 2014, 02:35:55 AM
Well i must say  get an email if someone sends me a PM.
Title: Re: not receiving email notifications from forum
Post by: Dante on July 17, 2014, 11:03:00 AM
I don't get an email when somebody private messages me, but I do see a very small number by the word "messages" in the main menu on the board. Of course, the number indicates how many messages I have waiting for me. That seems to work for me...

I will try sending a test PM to you, gb, let's see if you get the notification.

Dante


UPDATE: I sent two tests, one just typing in 'gb' in the "TO" Field, another from the link on your profile. Lesseee what happens
Title: Re: not receiving email notifications from forum
Post by: gb on July 18, 2014, 12:10:47 AM
I can see theres messages if I visit the forum but i used to get an email to notify me therr was a msg for me.

Morr importantly I want to reset my password (cause i cant remember it) but cant cause it needs to email me for it. And im not recieving the email.
Title: Re: not receiving email notifications from forum
Post by: rnolan on July 20, 2014, 06:23:44 AM
This is strange as for me it comes and goes, one day I get emails and PM notifications, then nothing (don't you just love it when it's intermittent NOT).  Dante, I'll send PM
Title: Re: not receiving email notifications from forum
Post by: Satch on July 20, 2014, 06:26:38 AM
Dante nothing in my messages. I have also sent messages to other members and don't think they ever received them because I never heard back. I sent you a couple of messages in the past 2 months did you ever receive them? I think the email is not configured correctly on the sites application side? Check with hosted provider they should be able to figure it out.
Title: Re: not receiving email notifications from forum
Post by: MarshallJMP on July 20, 2014, 01:59:16 PM
Maybe stupid as you may already done this but did you check the recieve notifications in your profile?
Title: Re: not receiving email notifications from forum
Post by: rnolan on July 20, 2014, 09:56:12 PM
I've checked the profile settings a couple of times to be sure, it's strange, I get them for a day or so then nothing.
Title: Re: not receiving email notifications from forum
Post by: Dante on July 21, 2014, 11:28:29 AM
I have the test messages from Rnolan and Satch - replies were sent.

I will be looking at our mail logs tonight when I get home, just to see if anything looks strange.

Thanks for being patient, folks
Title: Re: not receiving email notifications from forum
Post by: rnolan on July 23, 2014, 08:09:09 AM
Got nothing so far  :-\ 1 am in AUS
Title: Re: not receiving email notifications from forum
Post by: rnolan on July 23, 2014, 08:12:57 AM
Hey Dante, have you checked spamhouse (etc), or other spam thingies, just if our domain is on their block list, lots of ISPs will drop them (just a thought)
Title: Re: not receiving email notifications from forum
Post by: Dante on August 15, 2014, 09:27:21 AM
Well, Richard and I have set up some new mail settings.

Let's see if you guys get a notification - I also set 'Notify me of replies' for myself on this topic.

EDIT: I did receive the email notification. The odd thing is that it came into my inbox as 'undeliverable mail' but then, below that, it said that a reply had been posted and it included a link to this thread (which is what it's supposed to do).

I think the error message is something I can figure out
Title: Re: not receiving email notifications from forum
Post by: rnolan on August 16, 2014, 02:04:50 AM
Hey Dante see if you get this reply, I have some ideas about the undeliverable, see how it goes for everyone and I'll ponder it and maybe ask the network/mail gurus at work on Monday.  As in my PM, I got a couple but not all but we seem to be on the right track  ;) Let me know if you solve the error message, we should also check the logs, I'll have a look later tonight (my time zone)
Cheers R